Billing Policy

Billing Policy

growafri.com Billing Policy

At growafri.com, we facilitate a marketplace where buyers and sellers can connect, but we do not handle or process payments directly. This Billing Policy outlines the terms and conditions related to billing, payments, and subscriptions for services offered on our platform.

1. Payment Process

growafri.com does not directly accept payments for transactions between buyers and sellers. Instead, users are responsible for sorting out payment arrangements directly with one another. All financial exchanges, including payments for services and products, must be managed between the buyer and seller, independent of GrowAfri.

2. Subscription Fees for Premium Services

growafri.com offers premium services for users, which may include advertising, enhanced listings, or other platform features. Subscription fees for these services are billed in advance, and the payment for these services is processed directly by the user through the payment methods available on the platform. growafri.com does not store or process your payment details.

3. Billing Cycle for Premium Services

The billing cycle for any premium services you select will begin immediately upon activation and continue until the end of the subscription period (e.g., 1, 2, 3, 6, or 12 months). The premium service subscription will renew automatically unless canceled prior to the renewal date.

4. Price Changes

growafri.com reserves the right to change the pricing for premium services. Users will be notified of any price changes before the next billing cycle, and new pricing will apply for subsequent renewals.

5. No Refund Policy

All payments made for growafri’s premium services are final and non-refundable, as growafri.com does not handle payments for transactions between buyers and sellers. If you encounter any issues with premium services, please contact our support team for assistance.

6. Account Suspension Due to Non-Payment

If a premium service fee is not successfully processed,growafri.com reserves the right to suspend or restrict access to premium services until payment is received. Users will be notified of any payment failure and given a reasonable period to resolve the issue.

7. Taxes

Subscription fees for premium services may be subject to applicable taxes based on your location. These taxes will be added at checkout and are the responsibility of the user to pay.

8. Payment Disputes

growafri.com does not manage disputes related to payments between buyers and sellers. Any issues related to transactions, such as incorrect payment or payment failure, must be resolved directly between the buyer and seller.

9. Cancellation of Premium Services

You may cancel your subscription to growafri’s premium services at any time. Cancellations will apply to the next billing cycle, and you will continue to have access to premium services until the end of the current subscription period.

10. Updating Billing Information

As growafri.com does not process payments directly, users must ensure that they have updated their billing information for premium services if necessary. This will ensure smooth processing of subscription renewals for premium features.

11. Termination of Services

growafri.com reserves the right to terminate or suspend premium services if there is a violation of our terms of service or non-payment for premium services. In such cases, access to premium features may be revoked immediately.

12. Contact Information

For any inquiries related to premium services or account suspensions, please contact us at:

• Email: support@growafri.com

By using growafri’s platform, you agree to this Billing Policy and understand that all transactions between buyers and sellers are handled independently by the users. Please review this policy regularly, as it may be updated from time to time.