Privacy Policy

Privacy Policy

Effective Date: 9th January 2025


1. Introduction

Welcome to growafri.com, owned and operated by Growmart Africa Innovations Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our Platform.

By using growafri.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of the Platform.


2. GrowAfri Privacy Policy

At growafri.com, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of information we collect and how we use it.

If you have any questions or need more information about our Privacy Policy, feel free to contact us at info@growafri.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect on GrowAfri.com. This policy does not apply to information collected offline or via channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.


3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, phone number, and other details provided during registration.
  • Transaction Information: Information related to your activities on the Platform, such as communications with buyers or sellers.
  • Direct Contact Information: Data you provide when contacting us, including messages, attachments, and any additional details.

The personal information you are asked to provide, and the reasons for which it is requested, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, message content, and any attachments you may send. You may also choose to provide other information as needed.

3.2 Non-Personal Information

We may also collect non-personal data such as:

  • Browser type, IP address, and operating system.
  • Pages viewed, referral URLs, and time spent on the Platform.
  • Cookies and log file data to monitor website activity.

4. How We Use Your Information

We use the collected information to:

  1. Operate, maintain, and improve the Platform’s functionality.
  2. Facilitate communication between buyers and sellers.
  3. Analyze user behavior to enhance user experience.
  4. Provide customer support and respond to inquiries.
  5. Send important updates, promotional offers, and notifications.
  6. Detect, investigate, and prevent fraudulent or unauthorized activities.
  7. Comply with legal obligations and enforce our Terms and Conditions.
  8. Develop new products, services, features, and functionality.
  9. Communicate with you, either directly or through one of our partners, for customer service, updates, and promotional purposes.
  10. Send you emails.
  11. Prevent and detect fraud.

5. Log Files

growafri.com follows a standard procedure of using log files. These files log visitors when they visit our website. Hosting companies use these as part of their analytics services. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information and is used for analyzing trends, administering the site, tracking user movements, and gathering demographic data.


6. Cookies and Web Beacons

Like most websites,growafri.com uses cookies. These cookies store information such as visitor preferences and pages accessed or visited. This data helps to enhance the user experience by customizing content based on browser type and other information.

For general information on cookies, please refer to "What Are Cookies" from Cookie Consent.


7. Google DoubleClick DART Cookie

Google, as a third-party vendor, uses cookies known as DART cookies to serve ads to visitors based on their visit to GrowAfri.com and other websites. Visitors can opt-out of the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: Google Ads Privacy Policy.


8. Our Advertising Partners

Some advertisers on our site may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy regarding user data. For easier access, we’ve hyperlinked to their Privacy Policies below:


9. Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons in their advertisements and links that appear on growafri.com. These technologies automatically receive your IP address. They are used to measure the effectiveness of their ad campaigns and/or to personalize the advertising content you see.

Please note that GrowAfri has no control over these cookies used by third-party advertisers.


10. Third-Party Privacy Policies

growafri.com Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of third-party ad servers for detailed information on their data practices and instructions on how to opt-out of certain options.

You can disable cookies through your browser settings. For more detailed information on cookie management, please visit your browser's help section.


11. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

  1. Request that a business disclose the categories and specific pieces of personal data collected about them.
  2. Request that a business delete any personal data collected about them.
  3. Request that a business stop selling their personal data.

We have one month to respond to such requests. If you would like to exercise any of these rights, please contact us.


12. GDPR Data Protection Rights

We want to ensure that you are fully aware of your data protection rights. Every user is entitled to the following:

  1. The right to access: You can request copies of your personal data. We may charge a small fee for this service.
  2. The right to rectification: You can request that we correct any inaccurate information or complete incomplete information.
  3. The right to erasure: You can request that we erase your personal data, under certain conditions.
  4. The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing: You can object to our processing of your personal data, under certain conditions.
  6. The right to data portability: You can request that we transfer your collected data to another organization, or directly to you, under certain conditions.

We have one month to respond to such requests. If you would like to exercise any of these rights, please contact us.


13. Children’s Information

We are committed to protecting children’s privacy online. We encourage parents and guardians to monitor and guide their children’s online activity.

GrowAfri does not knowingly collect personal identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately, and we will make every effort to remove it from our records.


14. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we securely delete or anonymize the data.


15. Data Security

We implement robust technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. These include:

  • Secure servers and encryption protocols.
  • Access controls to limit data exposure.
  • Regular security audits and updates.

While we strive to protect your data, no method of transmission over the Internet is entirely secure. Users are encouraged to exercise caution when sharing sensitive information.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or Platform notifications. Your continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.


17. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:


Acknowledgment

By using Growafri.com, you confirm that you have read, understood, and agreed to this Privacy Policy.